Can the equipment or attachments be adapted to existing machines?
Equipment compatibility can be confirmed by providing the machine model and interface dimensions.
Are the products certified with EPA or CE standards?
Relevant certificates and compliance documents can be provided upon request.
Can attachments or spare parts be customized?
Customization is available for size, interface type, material, color, and branding.
Are the supplied parts original or aftermarket?
Both original and high-quality aftermarket parts are available according to customer requirements.
Is stock available? What is the delivery time?
Some models are available from stock. Customized products are produced upon order, depending on model and quantity.
Are the quotations based on FOB or CIF terms?
Prices can be quoted on FOB, CIF, or EXW terms according to customer preference.
Which payment methods are accepted?
Accepted payment methods include T/T bank transfer, L/C letter of credit, and D/P. Specific terms can be discussed.
Is there a discount for long-term cooperation?
Preferential pricing and wholesale rates can be offered for long-term partnerships.
What is the warranty period and coverage?
The standard warranty period is 12 months, depending on the product type. Wear parts are generally not included in warranty coverage.
What should be done if a product issue is found after delivery?
Technical assistance or replacement parts will be provided depending on the nature of the issue.
Are installation or operation manuals provided?
Manuals or operation videos are available with each product.
How is the packaging secured during transport?
Packaging uses wooden crates, steel frames, or pallets, with protective labeling to ensure safety during shipment.
From which ports are goods shipped?
Goods are typically shipped from major Chinese ports such as Xiamen, Guangzhou, Qingdao, Shanghai, Ningbo, and Tianjin.
What is the usual delivery time? Can urgent orders be arranged?
Standard delivery is within 7-30 days, depending on product type and quantity. Urgent orders can be accommodated.
Can customs clearance or door-to-door delivery be arranged?
DDU and DDP shipping options are available for door-to-door service.
Does the price include freight and insurance?
CIF quotations include both freight and insurance. Separate cost breakdowns can also be provided.
Are you a factory or a trading company?
We operate as a foreign trade enterprise integrating resources from multiple factories, focusing on product quality and export service.
Which countries have the products been exported to?
Exports have been made to Southeast Asia, Africa, Europe, and the Americas.
Can products be supplied with private branding or custom logos?
OEM and ODM services are available, including customized logos, labels, and packaging.
Which wheel loader is suitable for compact workspaces and environmentally sensitive areas?
The electric front-end wheel loader is ideal for confined sites. With a compact body, narrow width, and small turning radius, it uses a pure electric drive system powered by a high-performance lithium battery. It delivers zero emissions and quiet operation, making it suitable for urban projects, factories, and agricultural areas with strict environmental standards.
Which model is recommended for large-scale mining operations requiring higher bucket capacity and wider dumping reach?
The diesel front-end wheel loader is designed for heavy-duty applications. It features a 3 m³ bucket capacity and a maximum dumping height of 3,300 mm, providing excellent material handling efficiency and adaptability for intensive mining and loading operations.
Which wheel loader is suitable for forestry operations that require strong grip and stable performance when handling logs?
The log handling diesel wheel loader is equipped with an extended grapple arm specifically designed for large-diameter timber. It ensures firm gripping and efficient transfer of logs. The combination of a fixed-shaft Beilian gearbox and a Shantui torque converter provides easy maintenance, smooth power transmission, and superior overload resistance.
Can the stone-handling diesel wheel loader operate effectively on rough or uneven terrain?
The block handling diesel wheel loader features four-wheel drive and strong traction, combined with high ground clearance to handle challenging site conditions. Its large counterweight offset angle enhances climbing ability, while a maximum lifting capacity of 16 tons, long wheelbase, and reinforced frame ensure operational stability. The maximum unloading height of 3,450 mm allows efficient loading and dumping on uneven surfaces.
How do electric wheel loaders operate in extreme cold environments?
Battery system adaptation for low temperatures
Equipped with PTC heaters or integrated liquid cooling/heating systems to maintain battery temperature above 0°C
Uses optimized LFP or low-temperature NCM cells
A smart BMS manages temperature and applies strategies such as current limiting and delayed discharge
Electric motor and control system
Uses wide-temperature-range controllers and motors (-40°C to +85°C)
Controllers include preheating and self-check functions for reliable cold-weather operation
How long can the electric loader operate on a full charge?
Depending on working conditions, one full charge provides 4-8 hours of operation. Continuous heavy-duty work may reduce the duration.
How long does it take to charge? Does it support fast charging?
Standard charging takes 6-8 hours, while fast charging can reach full capacity in 1.5-2 hours using compatible equipment.
What brand is the battery? How long is the warranty? Is it replaceable?
The loader typically uses CATL, BYD, or EVE lithium batteries with a 5-year or 10,000-hour warranty. The battery is fully replaceable.
What are the advantages of electric loaders compared to diesel ones?
Electric motors are quieter, produce zero emissions, require lower maintenance, and consume less energy, making them ideal for urban and environmentally sensitive areas.
Is the power of the electric loader sufficient for heavy-duty work?
The high-performance motor and hydraulic system deliver output comparable to diesel models, suitable for heavy-duty operations.
Can it be used in rainy or cold environments?
With IP-rated protection and low-temperature heating functions, the electric loader can operate safely and efficiently in rainy, cold, or harsh conditions.
Are your skid steer loaders suitable for environmentally sensitive job sites?
Our electric skid steer loaders operate with zero emissions and are powered by lithium iron phosphate battery systems, making them clean, quiet, and energy-efficient. They are ideal for indoor environments and job sites with strict environmental regulations.
Which model is best for stable performance and operation across both indoor and outdoor applications?
The wheel skid steer loader features a simple hydraulic cylinder structure and direct transmission without backlash, ensuring smooth operation and compact maneuverability. It’s suitable for narrow spaces such as sidewalks, residential areas, and plazas, as well as for construction sites and livestock farms.
Which loader allows quick attachment changes for different working scenarios?
The tracked skid steer loader is designed with a simple hydraulic system and smooth transmission. It supports a multi-functional attachment interface, allowing fast tool changes for diverse tasks. Operation is intuitive, efficient, and well-suited for multiple environments.
Which excavator model is suitable for high-angle ore excavation in rugged mountain terrain?
A wheel excavator is recommended for such demanding conditions. It features a high-strength integrated axle and improved transmission efficiency to reduce overall energy consumption while maintaining stable performance across uneven terrain. The extended wheelbase, low-stress high-strength welded box frame, and reinforced boom structure make it well-suited for steep-angle excavation tasks.
How does the wheel excavator ensure operator safety during mining operations?
The brake chamber of our wheel excavator is positioned behind the front axle to enhance safety and minimize the risk of damage from falling debris. Its reinforced axles offer excellent load-bearing capacity and reliability, while the transfer case is equipped with an internal oil pump, reducing collision risks and improving operational safety in harsh mining environments.
Can your crawler excavator perform climbing operations in confined spaces?
The crawler excavator features a dual-speed motor system that allows switching between high and low speeds, ensuring strong power output with excellent starting and climbing performance. The optional swing boom, zero-tail design, and compact body structure make it highly maneuverable and efficient in tight working areas.
Can the crawler excavator maintain strong power during extended operation in small spaces?
Designed with a lightweight and compact structure, the excavator weighs only 850 kg, requiring minimal space for movement. It is ideal for indoor use, orchards, and nurseries. Powered by multiple optional engine configurations and a 13 L hydraulic oil tank, it supports long-duration continuous operation without performance loss.
How flexible is the crawler excavator in operation?
The crawler excavator is equipped with adjustable tracks, allowing the track width to be modified to improve mobility and terrain adaptability. The optional swing boom further enhances working flexibility, making it suitable for wall-side excavation and complex construction sites.
Are your forklifts suitable for food processing facilities?
Our forklifts are built to meet high safety and quality standards, featuring long battery life and reliable performance. They can be used both indoors and outdoors across different surface conditions, making them ideal for food processing and related operations.
Which forklift truck is best suited for the construction industry?
Our rough terrain diesel forklifts are designed for demanding construction environments. Equipped with high-torque diesel engines, they deliver strong power and stability on challenging surfaces such as sand, mud, and gravel.
Can the forklifts operate on uneven or rough terrain?
The forklifts are engineered for heavy-duty performance, with powerful diesel engines and superior traction. The ground clearance exceeds 300 mm, and the four-wheel drive system provides over 30% climbing capability, ensuring reliable operation on unpaved surfaces such as forestry sites, mines, and construction areas.
We are a trading company specializing in the export of construction machinery and spare parts, dedicated to providing global customers with high-quality and cost-effective products made in China.